Q:  What other brands is "Choo Choo Track" compatible with?

A:  Thomas Wooden Railway, Brio, Imaginarium, Chuggington, Maxim Enterprise, Circo, Melissa & Doug, Nuchi, Ikea, Maple Landmark, Whittle Shortline, Kidcraft, Bigjigs, Heros, Eichhorn

Q:  Does this website charge sales tax?

A:  Since we are based in Missouri, only Missouri residents are charged sales tax.  All other states, NO sales tax.  For example, many states residents will now pay sales tax if they purchase something on Amazon.  NOT HERE, not yet.  SAVE MONEY shopping here instead of Amazon.

Q:  When I put items in my cart that are in stock and want to increase the quantity, why won't the cart allow me?

A:  All the items on the website are controlled by an inventory system.  If you enter a number in the quantity higher than the inventory on hand for that item, the cart will not allow you to order something we don't have or you will be upset that we can't ship it to you.  Sometimes, I repeat sometimes the inventory count is a little off, if the quantity is really important to you, give us a call, we may be able to help you.

Q:  Is my personal information secure on this website?

A:  Yes!  Look at the website URL at the top, if it has a little "padlock" icon before the URL all your personal information that you enter on this site is secure.  Be cautious of websites that do not have the "padlock" icon.  We purchase a security certificate each year so that your personal info is safe.  And we do not share ANY info with ANYONE!

Q:  I see that you also sell your items on Amazon, do I get the same pricing, service and shipping time on this website as Amazon?

A:  Pricing?  Our items on this website are less expensive than on Amazon.  Jeff Bezos takes 15% of everything we sell on Amazon.

     Service?  You get better service through this website than you would through Amazon, because you don't have to go through Amazon to communicate with us, you email us directly or simply call and ask a question.

     Shipping Time?  Order on Amazon or this website and you will get the items in the same time frame.  You will not get them any quicker if you order from Amazon.  Please support small businesses and order from us directly.

Q:  If I add items to my cart, will your system reserve them for when I'm ready to check out?

A:  No.  For example, lets says you put an item in your cart that is the last of that item in inventory, and you don't check out until later.  Then someone else comes along and puts that same item in their cart and checks out before you do.  When you go and check out, that item will now say "out of stock".  Hint:  If you really want an item, don't wait, that's how fast items sell.

Q:  Do you make your products after an order is placed and then ship it out when its done?

A:  NO!  We don't hang on to your money for weeks like another company we know.  What you see in inventory is what we currently have on hand.  When you place your order it gets packed up in minutes and 99.9% of the time it ships out the next day.

Q:  Do you make one of a kind custom products?

A:  We wish we could, but we are not set up for that kind of production.  Maybe someday in the future with the trains, but right now no, sorry.

More to come as we think of them, or email with your own question and we will consider posting it here.